Please take time to read through. We respect your privacy and we have zero tolerance for false informations.
By proceeding to book by paying a deposit, you accept that you are entering into a contract and you agree to be bound by the conditions outlined below. From time to time, changes may be made to these terms without any prior notice to you.
First and foremost, we have zero tolerance for brides or 21st birthday girls to choose a personal makeover package to be used for their bridal events or on the day that they are celebrating their birthdays. We then reserve the right to cancel your booking without any prior warning should we find out that we have been given false information. No refunds will be issued in this case.
Hair & Makeup by Mitra Nathan accepts Cash, Direct Deposit, PayPal, PayNow only (they can email you these details upon request). All prices are in Singapore Dollars and do not include any GST. Receipts can be sent to your desired billing address once processed or desired email address. All balance payments should be paid to MItra once she is done with her services. Any delay in payment will be escalated to a police report.
A Deposit for any service by Hair & Makeup with Mitra Nathan is non-refundable and is required when a Bridal or Personal Makeup booking is made. Until we receive that deposit, the date is still available for someone else to book. Once deposit is paid, your date and time is locked in and cannot be changed.
Non - refundable Deposits:
This means Hair & Makeup by MItra Nathan are not able to refund your deposits once it is paid and booking locked in as they assume you are 100% happy with the trial/service. This also means they cannot change your booking without notice and you cannot cancel without notice. However, we do understand that a death in the family could arise without notice. We are then able to hold your deposit and transfer your appointment to another date, provided we are not booked out, and will try their absolute best to accommodate you
Bridal or special occasion makeup trial costs are chargeable at SGD 180 for makeup and hair or SGD 150 for just makeup
The pricing quoted at the time of the booking will be honoured and any general price changes between the time of booking and your wedding date will not affect your agreed fee for the services booked. Any applicable travel charges will be outlined at the time of the booking - any parking/toll/congestion charges will be added to the final balance. Accommodation charges if applicable will be discussed and added to the final balance.
Products used by Hair & Makeup by Mitra Nathan:
We use a wide range of International products from Illamasqua, Marc Jacobs, MAC, Fenty Beauty, Becca, Anastasia Beverly Hills and ROXXMETICS.
Hair & Makeup by Mitra Nathan should be informed if you have sensitive skin or tend to get allergic reactions from any makeup or beauty products. In this case, Mitra may suggest that it would be best to use the products that you are already using on yourself and have deemed it fit to do the job for you. It would be best not to engage a MUA if this is a serious issue for you. Hair & Makeup by Mitra Nathan shall not be held accountable should you face any reactions.
We will inform you via Instagram or Facebook if they are unavailable for any other days or times.